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Privacy Policy

A1 Locksmiths Pty Ltd may collect website visitors’ contact information (like their e-mail addresses). Unless you object, this information may be used:

– to send news, information about our activities and general promotional material which we believe may be useful to you;
– to monitor who is accessing the website or using services offered on the website; and
– to profile the type of people accessing the website.

If you do not wish to have your personal information used in this manner or for any other specific purpose, you can e-mail us accordingly.

We utilise “cookies” which enable us to monitor traffic patterns and to serve you more efficiently if you revisit the site. A cookie does not identify you personally but it does identify your computer. You can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance.

We will not sell or otherwise provide your personal information to a third party, or make any other use of your personal information, for any purpose which is not incidental to your use of this website. For the removal of doubt, personal information will not be used for any purpose which a reasonable person in your position would not expect.

If you request us not to use personal information in a particular manner or at all, we will adopt all reasonable measures to observe your request but we may still use or disclose that information if:

– we subsequently notify you of the intended use or disclosure and you do not object to that use or disclosure;
– we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for government or public security in the performance of their functions; or
– we are required by law to disclose the information.

We will preserve the content of any e-mail you send us if we believe we have the legal requirement to do so.

Your e-mail message content may be monitored by us for trouble-shooting or maintenance purposes or if any form of e-mail abuse is suspected.

Personal information which we collect may be aggregated for analysis but in such circumstances we would ensure that individuals would remain anonymous.

All personal information which we collect for the purposes of processing orders and/or delivering services (including your contact details and, if relevant, credit card details) is kept confidential and secure to the best of our ability.

There are circumstances where a client/users’ personally identifiable information will need to be submitted to a 3rd party company (including directories and networks) in the provision of our services. All due care is taken to ensure this is done in a secure manner. On occasion the 3rd party recipient of this information might contact users in relation to their own services. Please note that while every effort is made to minimize such occurances, contact by 3rd parties is beyond the control of the staff and terms of A1 Locksmiths Pty Ltd .

We consider it is the responsibility of parents to monitor their children’s use of our website. Nevertheless it is our policy not to require personal information from persons known to be under the age of 18 years or offer to send any promotional material to persons in that category.

You are entitled to have access to any personal information relating to you which you have previously supplied to us over this website. You are entitled to edit or delete such information unless we are required by law to retain it.

If you wish to comment on or query our privacy policy, or if you wish to make an inquiry regarding any personal information relating to you which may be in our possession, contact us.

9370 2943

Our Services

  • Replacement Keys
  • Auto Transponder & Electronic Keys
  • Restricted / Master Key Systems
  • Home Lock Security

LOCKSMITH FREQUENTLY ASKED QUESTIONS

Have a question about our locksmith services? Read our frequently asked questions below. If you can’t find the answer to your question, or if you’d like to speak to a member of our team, get in touch with us on (08) 9370 2943 today.

 

General

What services do you offer?

We offer a range of locksmith services for vehicles and commercial and domestic properties. Our list of services include:

Can your locksmith work on any type of lock?

Yes, our highly experienced locksmiths have a wealth of knowledge in a range of lock types and will be able to assist you.

Do you have an emergency or after-hours service?

Yes, we have mobile locksmiths available 24/7 to assist you with your emergency locksmith needs in Perth and Mandurah. Find out more here.

How far do your locksmiths travel?

Our locksmith services are available across the whole of WA, primarily the Perth metro area and Mandurah. Travel fees may apply.

How long will it take for your locksmith to reach me?

Our arrival time varies depending on your location. We usually recommend you allow 1-2 hours for us to reach you.

Are you a registered and licensed locksmith?

Yes, we are registered and licensed to provide locksmith services to vehicles and properties in WA.

Motor Vehicle Repairers Licence Number: MRB6775

Security Agents Licence Number: SA02714

Will the locksmith damage my locks gaining access to my house/car/commercial property?

No, professional locksmith tools are used to open any lock without causing damage to your property.

 

Cost & Payment

Do you have a call out fee?

Yes, it’s always included in our quotes.

How much do locksmiths cost?

The cost of your locksmith service will depend on the job required. Each job is priced differently and can vary a lot depending on type of lock or vehicle.

Can I get a final quote over the phone?

Yes, for the most part. We may not be able to quote over the phone if it’s something we need to see onsite. We offer an obligation free quote in these instances.

What payment methods do you offer?

To allow for ease of payment, we offer a variety of payment options, including Visa, Mastercard, b2bpay, Afterpay, debit card, and cash. All vans carry mobile EFTPOS machines.

House

If I’ve lost my house key, can you make another copy of the key or do I need to change all my locks?

We can make a key to the lock of your house which would be the same as you’ve lost but depending on where it is lost or if lost with an address, we would recommend recoding the locks so the lost key can’t be used.

When moving into a new property, do you recommend changing all locks? I don’t know who has a copy of my key.

Yes, we would but we change the internals of a lock which is cheaper than putting new locks on and this prevents the old key from working that lock.

 

Auto

My keys are locked inside my car, can you help?

Yes, we have mobile locksmiths who can come out and assist you when you lock your keys in your car. If you need assistance, call us on (08) 9370 2943 now.

Can you make copies of my car key?

Yes, we offer fast and reliable key cutting services in Perth. On top of this, our locksmiths can also program keys to suit your vehicle.

 

Commercial

Are there differences between residential and commercial locks?

Yes, commercial locks are usually heavier and more secure, but will not fit on a standard house door, only a commercial door.

I recently purchased a commercial property, do you recommend changing all locks? I don’t know who has a copy of my key.

Yes, we recommend you do have the locks changed. However, we’ll change the internals of a lock which prevents the old key from working but is much cheaper than putting new locks on.

 

Contact Us for Locksmith Services Today

A1 Locksmiths are the trusted provider of locksmith services for automotive, domestic and commercial requirements in WA. If you’re in the Perth metro area or regional WA and require the assistance of a professional locksmith, contact us on (08) 9370 2943 today.